Information Sheets > ISO 9001 2000 - The New Version

Since the early days of BS 5750 introduction, it has been recognised that the original standard was designed to provide the manufacturing industry with the requirements for introducing the Quality Assurance of Quality Control.

In addition to the manufacturing industry; BS 5750: 1987, ISO 9001:1994 and ISO 9002: 1994 have been used within the UK over the past few years extensively to introduce Quality Assurance Systems to the service sector. Whilst many experts would tell you otherwise, this introduction to the services sector was always a "poor fit" and was introduced due to external commercial pressures with a mix of management anxiety and Quality Manager stress....usually resulting in complexity! The introduction of BS 5750 to the service sector provided, in many cases, very little in the way of financial benefits to the organisation.

It is in recognition of the frequent lack of benefits, that both ISO 9002: 1994 and ISO 9003: 1994 will be withdrawn when ISO 9001: 2000 is issued.

The new ISO 9001: 2000 encompasses the best of both performance improvement and compliance to legal and contractual obligations.

Business managers in all sectors can be reassured, that the new ISO 9001: 2000:

• Is less complicated, providing compliance with performance measures.
• Is more practical and process based.
• Provides a method for measuring performance.
• Provides an excellent model for a fully Integrated Management System.
• Replaces ISO 9002: 1994 and ISO 9003: 1994.
• Is ideal for both manufacturing and service sector business.